Testimonials
Here's what our mediators and others are saying about us
Having worked with M&Z over many years, it’s always a pleasure to collaborate with their team. They are professional, helpful and always quick to respond to any inquiries
- Shannon, Charest Reporting
Courteous, always on, attention to detail, great cat herders, lets me do the thing that I enjoy, mediating. Their prep always makes things go smoother. A shout out to Marlon, who sets up the technical end and is always immediately on standby to assist clients with last minute glitches. I couldn’t be happier with my decision many years ago to trust this critical element of my mediation practice to Marusia, Zoey and Lori and all the gang at MZ Logistics.
- Nick de Domenico, Mediator
M&Z Mediation Logtistics has been providing services to my company bgmediate inc. for the past several years. The people there have made my professional life immeasurably easier and more productive. Marusia, Lori and Nikki respond promptly to all inquiries about availability and rates. They follow up with clients and ensure that my calendars are current, and collect briefs and other mediation materials. Their attention to detail means I can spend my time preparing and conducting mediations and not on those things for which I do not get paid. All the documents I require in order to mediate are prepared by them and are readily accessible by me. The only logistical matters I deal with are completing settlement agreements ( which have already been prepared by the people at M&Z) and billing – and I know some of my colleagues have bills prepared by M&Z. On those inevitable but incredibly rare occasions where mistakes or miscommunications occur, Marusia is immediately responsive and problems are resolved quickly. Finally, and importantly, the staff at M&Z are invariably patient and a delight to dealt with for me and my clients. The feedback I get from people who interact with M&Z is invariably very positive. Hiring M&Z has made my life easier and more productive. It was one of the best decisions I have made since I began mediating full time.
- Brian Gibbard, Mediator
I have had the pleasure of working with M&Z Mediation Logistics as a rostered mediator for more than a year. I have found Marusia, Zoey and all of their staff professional and very competent. I have been a litigator for more than 42 years and prior to my becoming a rostered mediator, I and my co-workers used M&Z extensively. They are helpful, knowledgeable and very adept at scheduling, and preparation for the mediation process. I would also recommend their IT specialist Marlon Hassens who is very helpful in ironing out the details for on-line mediations.
- Peter Buxton K.C., Mediator
M&Z have made my world so much easier. They have taken all the headaches out of scheduling multi-person mediations. The only thing I have to worry about is preparing for and conducting the actual mediation. They take care of all the other details. I couldn’t be happier with the services they provide.
- Scott Snider, Mediator
I have nothing but praise and gratitude to offer when it comes to M&Z Mediation Logistics. When I began working as a mediator, I tried to do everything on my own. This became quite unmanageable after a short time, and I realized that I needed some help. This is where Marusia and her team came in. Now, all but the actual hands-on mediation work is completed for me. My mediations are scheduled and all necessary paperwork is completed to confirm the meetings. The Zoom link, if necessary, is set up well in advance. Otherwise, arrangements are made at the facility where the mediation will take place. All documents are completed and revisions, when required are made. Many thanks M&Z Mediation Logistics.
- Brian Collins, Mediator